Współpracownik operacyjny

TLDR: Plinth builds software for charities, foundations and funders. 2,000+ UK organisations use us, we add 7+ clients a month, and we ship constantly. HR, security, legal and finance currently sit with one person.

That stops working at our next size. We're hiring someone to own a chunk of it: recruitment operations, contracts and invoicing, and the paperwork behind our ISO 27001 certification. You don't need to have done security or legal work before.

You need to be the kind of person who picks up something unfamiliar, works out how it should run, then runs it properly.What you'll ownRecruitment operations. The pipeline end to end. Keeping our tools current, booking interviews, wrangling schedules, first-pass CV screening, and working with team leads to build the tasks candidates get set.

Candidates never wait on usContracting and invoicing. Contracts out, chased, signed and filed. Invoices raised and paid.

Unglamorous, and it matters that someone holds itSecurity administration. We're going through ISO 27001 now, and keeping a certification is more work than getting one. Reviews on a schedule, evidence that has to exist, paperwork that has to be generated.

You own that calendar and it doesn't slipSecurity questionnaires. Customers send long ones and they hold up deals. You'll answer them with support from the team and our internal tooling, and build a reusable answer bank so the tenth takes an hour instead of a day.

You don't need to be a security expert. You do need to be confident enough to learn out loudAutomating the repeatable bits. A lot of this job is the same task on a loop, and a lot of it shouldn't be.

Doing something by hand for the tenth time is a bug you're responsible for. You'll build the templates, automations and AI workflows that take it off your plate, then move on to harder workMaking the role bigger. Ops is four functions and one and a half people.

As we grow, you're first in line for whatever you've shown you can hold

What We're Looking For

You're the organiser. The one who books the group holiday, runs the spreadsheet and gets everyone to actually pay. That instinct is most of this jobYou'll have a go at unfamiliar work.

We'll hand you a contract, a security review, or a process nobody has written down. You won't be on your own with it, but we need someone whose instinct is to attempt it, ask a colleague to check it, and be better at it next time, rather than wait to be shownYou've probably done this shape of job. EA, team assistant, ops coordinator, office manager, practice manager.

Somewhere you were the reliable centre of a lot of moving partsNothing gets quietly dropped. Interviews, invoices, an ISO review and a half-finished questionnaire, all live at once, none of them missingYou write clearly and fast. To candidates, to customers' IT teams, to a lawyer.

Warm, plain, no waffleDiscretion. You'll be close to salary data, contracts and personal information from day oneYou use AI properly. You've used Claude or similar beyond chatting: drafting, summarising, first passes at questionnaires, small workflows you built yourself.

If you've touched Claude Code or automation tools, say so. It's how a small ops team keeps up with a company doubling every six monthsNice to haveExposure to ISO 27001, SOC 2 or Cyber Essentials, from any angleExperience with recruitmentExperience with contracts, procurement or finance adminCharity, funder or local government backgroundWhat good looks like after a yearRecruitment runs without the Chief of Staff touching the logisticsISO reviews and evidence are on schedule and audit-ready, with no scramble the week beforeSecurity questionnaires come back in days, from a library you built, and stop blocking dealsThe tasks you did by hand in month one are automated, templated, or goneYou own things outright that nobody else needs to think aboutLogisticsLocation: London, Old Street (4 days a week in office)Hours: Full timeSalary: c.£50,000 depending on experienceReports to: Chief of Staff, who leads operationsFind more English Speaking Jobs in United Kingdom on Arbeitnow