Customer Service/Admin Apprenticeship

Main duties and responsibilities include: Making appointments for patients Respond to all requests for home visits / urgent calls Respond to all queries and requests for assistance from patient, visitors and other members of staff as required To date stamp and sort in-coming mail in an appropriate manner and file same within agreed protocols To record all petty cash transactions in a cashbook as required Keep the reception and waiting areas safe and tidy Attending Staff Meetings/other meetings as required Taking part on training courses as highlighted necessary for the job To adhere to any protocols & procedures detailed in the Staff Handbook