Medical Administrator Apprentice

Reception and Patient Services Welcome patients and visitors in a friendly and professional manner Manage patient appointments and booking requests Handle enquiries via telephone, face-to-face, email, and digital channels Support patients in accessing appropriate services through care navigation and Accurx Ensure the reception area is tidy, safe, and welcoming Process incoming and outgoing post and correspondence Administration and Records Management Register new patients and maintain accurate patient records Process repeat prescription requests in line with practice procedures Monitor shared inboxes and ensure actions are completed within agreed timescales Carry out scanning, filing, data entry, and document management tasks Support the management of incoming and outgoing medical records Supporting the Clinical Team Allocate clinical workflow and direct tasks to appropriate healthcare professionals Process new patient registrations and proxy access requests Support clinical staff through accurate data entry and clinical coding activities Assist the practice in achieving quality targets, including the Quality and Outcomes Framework (QOF) Work collaboratively across all areas of the practice