Senior B2B Marketing Operations Executive

<div class="content-intro"><p><strong>Our Global Structure</strong></p> <p><br>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p></div><p><strong>About the team</strong></p><p>B2B Marketing Operations sits within Commercial Operations, and owns the end-to-end execution and orchestration of partner communications across email, WhatsApp and tablet notifications.

We also own the lifecycle and automation stack behind those communications (Salesforce Marketing Cloud), and the campaign performance reporting that shows what's working. In 2026, the team is shifting from operational excellence to strategic orchestration: connecting channels, segmentation and measurement to drive partner growth.</p><p><strong>

About the Role

</strong></p><p>We're hiring a Senior B2B Marketing Operations Executive to own both the technical build and the strategic design of our partner lifecycle programmes. In the first 90 days, you'll get hands-on with our Salesforce Marketing Cloud builds, audience SQL and campaign QA process, taking ownership of live campaign execution. Over the following months, you'll take on end-to-end ownership of lifecycle programme design - using performance data to shape segmentation, messaging and cadence - while continuing to support ad-hoc partner sends as they come up.

You will report into the Marketing Operations Manager on our B2B Marketing Operations team in our Commercial Operations organization.</p><p><strong>What you'll be doing</strong></p><ul><li><p>Own end-to-end execution of partner lifecycle and ad-hoc email/WhatsApp campaigns, from audience build through to send and QA</p></li><li><p>Design and continuously improve lifecycle programmes, using performance data to iterate on messaging, cadence and segmentation</p></li><li><p>Build and maintain SQL-based audience queries, AMPscript personalisation and HTML email templates within Salesforce Marketing Cloud</p></li><li><p>Track and report on campaign and lifecycle performance metrics, turning results into clear recommendations for the wider team</p></li><li><p>Partner with stakeholders across Commercial, Content and Data teams to scope and prioritise campaign requests</p></li></ul><p><strong>

Requirements

</strong></p><ul><li><p>Experience building and executing email campaigns in an enterprise marketing automation platform (e.g., Salesforce Marketing Cloud highly preferred)</p></li><li><p>Proficiency writing SQL queries to build and troubleshoot audience segments</p></li><li><p>Experience with HTML and a scripting/templating language (e.g., AMPscript, Liquid) for email personalisation</p></li><li><p>Experience designing lifecycle or CRM marketing programmes and tracking their performance against defined metrics</p></li><li><p>Strong written communication skills and the ability to manage multiple concurrent campaign requests</p></li></ul><p><strong>Why Deliveroo</strong></p><p>At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0">&nbsp;</div><p>🔧 <strong>Make a visible impact every day</strong></p><p>Your work directly improves experiences for customers, partners and riders.</p><p>🌱 <strong>Learn fast in an entrepreneurial environment</strong></p><p>Work close to the market with autonomy, pace and real responsibility.</p><p>🧠 <strong>Build a career, not just a role</strong></p><p>Stretch yourself, develop new skills and grow as the business evolves.</p><p>🌎 <strong>Deliver together in an inclusive culture</strong></p><p>Collaborative, values-driven teams that support how you work best.</p><p>We aim to create a fair process that lets your skills shine - our interview typically includes 3-4 stages.

Find more about how we hire <a target="_blank" href="https://careers.deliveroo.co.uk/how-we-hire/"><u>here</u></a>.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0">&nbsp;</div><p><strong>Our Global Structure</strong></p><p>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0">&nbsp;</div><p><strong>Diversity, Equity and Inclusion</strong></p><p> At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do.

We’re committed to fostering an environment where everyone can do their best work and feel they belong.<br><br>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.<br><br>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.<br><br>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0">&nbsp;</div><div class="content-conclusion"><p><strong>Diversity, Equity and Inclusion</strong><br><br>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p> <p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p> <p>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.

We’ll share details on how to request support so we can ensure you have a fair and equitable experience.</p> <p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p> <p><em data-renderer-mark="true"><br>Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring - learn more about DASH Brands' legitimate recruiting process at</em> <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _2rkolb4i _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://careersatdoordash.com/recruitment-scam-awareness" data-renderer-mark="true" data-is-router-link="false" data-testid="link-with-safety"><em data-renderer-mark="true">careersatdoordash.com/recruitment-scam-awareness</em></a><em data-renderer-mark="true">.</em></p></div>